CRM & Sales

How to Import Contacts from CSV or Excel

April 30, 2026 4 min read5 steps

Most teams start with a contact list that lives in Excel, Google Sheets, or an exported CSV from a previous tool. Exphora's import wizard turns that file into a clean, deduplicated CRM in minutes — and immediately enriches the contacts with public company data.

Before you import

Importing the file

  1. 1

    Open Contacts → Import

    From the CRM sidebar, click Contacts, then the Import button in the top right. Drop your CSV or Excel file onto the upload area.

  2. 2

    Map your columns

    Exphora auto-detects common headers (Email, Name, Company, Phone, Title). Confirm the mapping and tweak any column that did not match. Unmapped columns can be dropped or stored as custom fields.

  3. 3

    Pick a dedup rule

    Choose how to handle duplicates: Skip if email already exists, Update existing record, or Create as new. Email is the default match key; you can also match by phone or company + name.

  4. 4

    Preview and confirm

    Exphora shows a preview of the first 25 rows mapped to fields. Hit Import to start the job — large files import in the background and you can keep working.

  5. 5

    Review enrichment

    Once import finishes, AI enrichment auto-runs on the new contacts. Open Contacts → Recently Imported to see filled-in company size, industry, location, and likely role data.

Frequently asked questions

People also ask

What file formats does Exphora accept?
CSV and Excel (.xlsx). Tab-separated and Google Sheets exports work as long as you save them as CSV first.
Is there a row limit?
Each import file is capped at 50,000 rows. For larger lists, split into multiple files — there is no per-account limit on total contacts.
Will Exphora overwrite my existing contacts?
Only if you choose "Update existing record" as the dedup rule. The default is Skip, which leaves existing records untouched.
Does importing send any emails to the contacts?
No. Import is silent — no emails are sent. You can later run a campaign or sequence on the imported list manually.
Can I undo an import?
Yes. Each import job is tagged with an Import ID. From Contacts → Imports, select the job and click Revert to delete or restore the affected contacts.

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