How to Add the Exphora AI Chat Widget to Your Website

The Exphora AI chat widget is a small floating chat that lives on your website. It answers visitor questions about your services using your own content, and qualifies the conversation into a lead the moment a real opportunity surfaces.

What the widget does

• Answers visitor questions using your sitemap, services, and custom prompts.
• Asks qualifying questions (project type, fair, size, timeline) when intent is detected.
• Captures lead details (name, email, phone, company) and creates a CRM contact instantly.
• Routes the conversation to a human rep when the visitor asks.
• Matches your brand colors, logo, and slogan automatically.

Installing the widget

1. 1

   Open Settings → AI Widget

   From the settings sidebar, click AI Widget. Copy the embed snippet (a few lines of HTML/JavaScript).

2. 2

   Paste before </body>

   Add the snippet to your site's footer template, just before the closing </body> tag. WordPress users can install the official Exphora plugin instead.

3. 3

   Customize prompts and branding

   Back in Settings, set the welcome message, qualifying questions, and human-handoff trigger. Branding inherits from Settings → Branding automatically.

4. 4

   Test the lead-capture flow

   Open your website in a private window, chat with the bot, and confirm a new lead lands in your Exphora Lead Inbox.